We have received lots of applications with no supporting documents which is creating additional work and causing delays. It is important that you upload all the required proofs with your application. The delay this is causing means its currently taking about 4-6 weeks to review new applications
We are experiencing a very high volume of calls and messages from you with questions and will answer your enquiries as quickly as we can but it will take at least 10 working days for us to do this. In the meantime please don't call in again unless it's urgent because this prevents us investigating and responding to the calls we have already received. Thank you very much for your understanding and patience
Existing customers will be able to bid for available property and can now also view and make changes to their housing application for example change of address, letting us know about a birth, etc. by going into their account, using current log in reference and memorable date, then opening and amending their social housing application form and submitting it to us.
New customers can make an application to see if they are eligible to be on our housing register by completing the registration process and then a filling in our online application form.