Important Information

You may find the below information helpful when making an application to the housing register:

Forgotten Password for Bexley Homechoice

Please visit the login page, enter your login reference number and click ‘I have forgotten my password’, you will be able to enter other information regarding your application to receive a password reset immediately.

If you do not have access to the email that you signed up to HomeChoice with you can also request a password reset by visiting: Housing allocations password reset | London Borough of Bexley

National Insurance Number already in use for Bexley Homechoice

Please refer to any correspondence Bexley Housing have sent you as your login reference will be at the top of these documents, which you can use to login. Otherwise, please email BAS@Bexley.gov.uk to request your reference number. An email response can take up to 5 working days.

Forgotten Reference Number for Bexley Homechoice

Application waiting times

Current waiting times for an application to be assessed is 12 weeks. Please be aware of this before following up on your application. When your application is being assessed an officer will be in touch with you if there is any outstanding information or documentation required.

Applying to the Housing Register is not a quick solution to housing needs as waiting times may be considerable due to the housing crisis, you may wish to explore alternative housing options by visiting: https://www.bexley.gov.uk/services/housing

If you are threatened with losing your current accommodation, you may contact the Council's Housing Options Prevention and Assessment Team who provide advice and assistance relating to preventing and relieving homelessness. Phone number 0208 303 7777. If you are more than 56 days away from being made homeless and want to discuss your housing options than you can complete the online enquiry form at: www.bexley.gov.uk/housingsupport

Your application is missing documents

If you believe your application is missing documents, you can submit copies by email to BAS@Bexley.gov.uk.

For a list of documents that would need to be provided for your application please visit Documents

Please be aware if you fail to provide any required documentation to support your application at the time of submission or in the 12 weeks following, your application cannot be assessed.